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To: Janet Morant Dawson Foundation Repair Inc. Office Manager Phone 713-668-2110 From: xxxxxx, Midge Sent: Friday, October 04, 2013 8:49 AM To: Dawson Foundation Repair Subject: Attention: Martin Dawson I recently had foundation work done at my home located at 6222 xxxxx in Houston. In this day and age it seems we seldom take the time to notice when services are performed properly and exceed our expectations. I wanted to advise you that I was very impressed with Dawson Foundation meeting the criteria in an exceptional manner. This was not a service I looked forward to but having it handled so professionally made it much easier. The crews took the time for necessary clean up each day and were very respectful of my property. I especially want to commend Francisco Torres, Field Manager for his management of the project. He took the time to explain the entire process and also showed me the manner in which the piers would be created etc. Not only that, but he came back at the completion of the project and filled in one last hole that had been left open for a gas line repair and laid the cement as well. Francisco’s attention to customer service is exemplary and Dawson Foundation is fortunate to have his services. Regards, Midge xxxxxx |