When Is A Warranty, Not A Warranty?

When is a Warranty not a WarrantySo you’re investigating the costs of foundation repair and trying to compare “apples to apples,” so to speak. One of the variables that you may encounter is foundation repair warranties. There are a few facts to know before you factor in the warranty to your decision-making process. When is a warranty not really a warranty, for example? Remember, get the facts about foundation repair before you buy. That is the only way to make a sound decision. Here are some thoughts about the warranty components.

(The first step however is always to read and review the warranty. That means that the foundation repair company should be able to provide it to you readily. If they cannot, there is likely a reason that they do not want you to see it. Keep this in mind.)

1 – If the warranty has an expiration date, it means your foundation repair is temporary, not permanent. In fact, one of the most often misunderstood terms of a warranty is “Lifetime.” Lifetime warranties do not always mean for the life of your home, or for your own lifetime. They usually refer to a period of time that is considered reasonable for the life of that type of product. So, consider the expiration date when considering the work that is being done. Permanent is a pretty clear term. Everything else must be defined, and factored into your decision.

2 – If the warranty is accompanied by a fee to have the contractor visit your home after repairs, then the question must be asked, what exactly does the warranty cover? A warranty should cover the work that was done. There should not be an additional fee to have a contractor return to the site to investigate problems if you were truly under a warranty.

3 – Similarly, if you are asked to pay an additional fee to re-level your home after foundation repair work has been done, then the warranty is not actually covering the initial work. This goes back to the beginning issue. Always read the warranty carefully in order to know what it covers. Warranties should be simple and clearly stated as to what is covered, and for how long.

4 – A warranty may have some exclusions. This is not unusual especially where the homeowner has some responsibility in the maintenance of the foundation.  However, any exclusions should be limited. If there are multiple exclusions or the terms are difficult to understand, the homeowner might have reason to be suspicious of the entire warranty.

Dawson Foundation Repair installs only Bell Bottom Piers for homeowners and commercial property owners. Bell Bottom Piers have far more advantages over any other method of foundation repair and we feel the homeowner should receive the best option available. In addition to that, we will be happy to show your our Service Agreement should you ask. Dawson Foundation Repair services homes and commercial businesses all over Texas including Austin, Dallas, Houston, Plano, Sugar Land, and other cities. Call us for a free inspection and assessment of your home foundation.

 

Scroll to Top